Opportunity type: Long-term Commitment
Role: Administration Office and Reception Work
District: Boroughwide
Time of day: Weekday Mornings, Weekday Afternoons, Weekday Evenings, Weekend Full Days, Weekend Half Days, Casual or Intermittent
Does this opportunity provide wheelchair access? No
Location: Indoor
Description: The role of a Volunteer Telephone Receptionist is an important role – you will make a significant contribution to ensuring clients are able to access our services for advice, when they need it. As a Volunteer Telephone Receptionist, you will have a sensitive listening ear and use appropriate questioning skills (via Citizens Advice website, scripts and other diagnostic tools as needed). You will establish what the client wants/ needs and then pass to the appropriate team within CABB.
Email: volunteers@cabb.org.uk
