Compliments & Complaints

Our team love to hear any positive feedback you may have! When we receive compliments, it provides our team with motivation and encouragement. Positive feedback boosts our teams morale and creates a sense of pride in their work.

Bolton CVS believes that anyone who engages with us should receive a quality service.  We aim to provide quality service according to our core purpose and values. When we receive complaints, it provides valuable feedback that helps our organisation identify areas for improvement. By addressing our complaints and making changes based on feedback, we improve our services and processes.

If you are concerned about any element of the work we do, please get in touch down below as your feedback will ensure we continue to improve in our service delivery.

We welcome your compliments, comments, suggestions and complaints, the process for this can be found here.

Please do not hesitate to let us know your experience as both complaints and compliments provide an opportunity for us to engage with you and provides our team with growth and motivation!

Give us a ring on: 01204 546010

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Warm wishes to you from the Bolton CVS team

We know the festive period and New Year can be difficult. Here is some information of support available over this period should you, or someone you know, need it. More information can be found in the ‘Find a Group’ function on our website and across our social media platforms.

If you’re feeling depressed or lonely this Christmas, don’t suffer in silence.
There are plenty of helplines available for support: